Please see our privacy policy for full information on our compliance with the new data protection laws.

If for any reason you are unhappy please contact us via phone or email and we will do our best to resolve any issue.

Of course you can. For whatever reason that you’ve changed your mind as long as its more than 24 hours before your appointment then a full refund will be given, minus any card payment fee. See section 5 of our Terms and Conditions for full details.

Just email us with the following information:

To The Food Physio Ltd, Ferndale, Church St, Freuchie, Cupar KY15 7ER

07958 686 018, enquiries@thefoodphysio.com

I [  ] hereby give notice that I cancel my contract of sale for the supply of the following service [*],

Ordered on [*]/received on [*],

Name of consumer,

Address of consumer,

Signature of consumer (only if this form is notified on paper),

Date

Yes, we are all approved members of BANT. The British Association for Applied Nutrition and Nutritional Therapy is the professional body for Registered Nutritional Therapists. Its primary function is to assist its members in attaining the highest standards of integrity, knowledge, competence and professional practice, in order to protect the client’s interests, nutritional therapy and the Registered Nutritional Therapist. BANT-member Registered Nutritional Therapists are regulated by the Complementary and Natural Healthcare Council (CNHC). By choosing Registered Nutritional Therapists registered with the CNHC you can be confident that they are properly trained, qualified and insured, and that they abide by the CNHC’s Code of Conduct.

CNHC was set up with government support to protect the public by providing a UK voluntary register of complementary therapists. CNHC’s register has been approved as an Accredited Register by the Professional Standards Authority for Health and Social Care.

There are many tests that may or may not be suitable. Anything appropriate for you will be discussed at your appointment or, please call in advance if you have queries about these. Tests available include food intolerance tests, hair mineral analysis, digestive stool analysis, vitamin D testing and adrenal stress tests.

The first thing you will receive is a questionnaire to fill in online and send back so we can get some background about your goals, any existing health issues and family illnesses. During the consultation we’ll not only ask you a lot of questions but we’ll also feedback potential problems and explain why some symptoms could be happening, plus give you a tailor made plan to suit your health issues and goals. It’s a discussion, not a lecture so we agree together what will work for you, taking into consideration your lifestyle and circumstances. After we’ve finished, you’ll get all of your information emailed through to you, your dietary suggestions and recipes to get you started.

No, we cannot diagnose a condition, you need to see a GP. However, if you have any symptoms that we feel may suggest a particular problem we will ask you to see your GP to investigate further.

At no point is nutritional therapy intended as a replacement for medical care. You should always consult your GP for your health concerns.

No! It will work together with any medical treatment that you are receiving and we are happy to liaise with any other healthcare professional to assist your overall care. Any dietary or supplement advice will be checked against any conditions you have, or medication you take, to ensure that there is no conflict. We would hope that with time you may not need a prescription medication, but that decision would always be made by your GP.